There are certain things which are beyond our control and we wish to bring all that to your notice.


  • Any special request such as adjacent rooms, interconnecting rooms, room on the same floor, 1 king size / 1 double bed, early check in, late check-out, non/smoking room, etc. is subject to availability upon check-in of the guest and is at the hotel's discretion. We will request this for you as priority.
  • Baggage on Airlines have restrictions on the kind of baggage, number and weight of baggage that you can carry and you will need to carefully read and understand the rules and regulations of the airline, in this regard.
  • Standard check in time & check out time is 14:00hrs and 11:00hrs respectively unless specified otherwise. Requests for early check in or late checkout is subject to availability in the hotel. Request for guaranteed early check in requires room to be reserved from the night prior to guest’s arrival which will be charged accordingly over and above the agreed rates.
  • Rates are based on Normal Season (Unless mentioned specifically). Any changes of dates, inclusions, total number of Pax, flight details and or any special request, will be re-quoted.
  • The S.I.C Airport Transfer rates are applicable only between 08:00 to 20:00Hrs however a surcharge will be applicable depends on country to country guest are visiting. That’s we request you kindly advise the flight details before reconfirming the package.
  • Once the booking is processed cancellation policy totally depends on much combination of Hotelier / Supplier / Transporter or Airline based on their policy refunds will be processed. A charge of 100% shall apply if bookings are cancelled after re-confirming, No refund shall be applicable for any unutilized room and or services or in the event of circumstances/situations such as road blockage due to strike/agitation, natural calamities, break down of transportation, landslide, political closure, sickness evacuation, delay/cancellation of train/flight etc. Also, due to monsoon rains and extreme weather patterns journey time can vary enormously at all times of year, which is beyond our control.
  • After the finalization of the Tour/ service Cost, if there is any Hike in entrance fees of monuments / museums, Taxes, fuel cost or guide charges – by the Governments. The same would be charged as extra.
  • Final day wise itinerary can only be modified by GOEPL to accommodate all cost inclusions and commitments by GOEPL in best possible way.
  • Price quoted by GOEPL is based on current rate of exchange, and reserves the right to amend these prices in case of any currency fluctuations and changes in various rates of exchange.
  • It is advisable to carry at least USD 500 (or any applicable equivalent currency) per person for personal usage during the package depending on the cost inclusions. Immigration authorities might demand to show minimum USD 500 at the time of immigration from Indian nationals.
  • It shall be solely your responsibility to hold valid travel documents and statutory clearances, to enable you to travel on the tour such as passports, visas, confirmed air- tickets, insurance and medical insurance certificates and other statutory certificates including immigration clearance. Please note that your Passport must be valid for at least six months subsequent to the scheduled departure date of the tour.
  • GOEPL will process visa application for the group/individual or family and will require the specified list of supporting documents for the same as per embassy regulations. However, Embassy reserves the right to grant the visa as GOEPL will only act as a facilitator. The approval of the visa is at the sole discretion of the Embassy/Consulate. GOEPL does not guarantee the approval of any visa.
  • Travel insurance is a vital part of your arrangements. We strongly recommend that you should take out adequate insurance for the duration of your journey.